Simply Let arranged maintenance and repairs of our house, but often with a delay. Communication was sometimes slow and at times lacking necessary details, but generally our queries were resolved eventually. I would say this is fairly standard student housing, and fit my expectations. The contract provided is detailed and I’d recommend reading carefully prior to signing to align yourself with expectations.
I have been renting with SimplyLet for two years and will be renting for a third next year. They have been absolutely great in terms of replying to mails and maintenance requests and will usually have someone out to fix an issue the next working day when we submit a request. We have had no issues with them whatsoever and are hopeful our move out process will be as good as our experience so far.
Very quick prompt responses to maintenance issues occurring in the house; however, often use very chea,p easy ways to fix the problem that only work for the short term, so have to push quite hard to get the proper solution to the problem.