Cavender Estate Agent Guildford Reviews I Student Letting Agents – WhichPad

Whenever we had any issues, the team sorted it straight away. The online system works very well and they told us when people would be coming into the house. It took over two months to sort out the return of the deposit and there was a lot of back and forth about the charges.

We rented from Cavender for a year. The process of signing up to the house was good. Very straight forward and clear. Whenever there was an issue we were told the timeline it would be fixed by.

The agency were communicative and efficient in listening to our concerns regarding the property. The portal available to use was pretty easy to navigate and to keep track with any issue raised. Responses were usually quick. During the beginning process of renting the property, sometimes the same information would be requested from us from one colleague after we had already sent the information to another colleague, following a previous request, so sometime the communication between the team was missed, causing confusion. However the team was friendly and I feel quite fortunate with our rental experience as a whole.

completely neglectful and do not do their jobs properly. they’ve caused my housemates and I so much stress and upset. any issue we have they pretty much tell us to look elsewhere for help, which is especially disrespectful as these problems were already occurring. friends of mine have also signed with them and had the same issues. save yourself the stress and DO NOT SIGN.

We rented a 3 property house by Cavender. The online portal was great and all issues were addressed by Sarah quickly. When we moved in, the toilet was making a funny noise and the plumber was out the next day which was all organised by Cavender. Would recommend

The communication from the agents is superb, they have a link you can use to report any issue with your property, and they always get back to you in good time.