Welcome to WhichPad home of student reviews on letting agents across the United Kingdom. Read student reviews on Sugarhouse Properties to make the best-informed decision when searching for accommodation during the academic year
SugarHouseProperties have not been the best so far. we’ve had many problems, all of which they have been reluctant to resolve. For example, Leaky ceilings, broken showers, broken tumble dryer, mold. Such problems should be solved with the first report…. not months after the initial communication.
The team worked well to fix any issues, most problems were solved within a few days. There was little communication with us regarding when the repairs would be completed however.
Sugarhouse are quick to solve maintenance problems with and it’s easy to report issues. The team are great at showing you round properties which would be suited to you and helping you find the place for you.
Was cleaned well before we moved in. Initial maintenance inquiries were responded to quickly (with major problems within day, and smaller ones within a week or so). Getting the work actually completed however took longer, and we were often left in the unknown with when/what was being done.
Sugar properties have been very helpful in both the finding of a property and also maintaining communication throughout the tenancy. Viewings were well organised and done quickly. Once we decided on the property they were understanding and helpful with paying of deposits. Throughout the tenancy they communicated well and made sure all was well. I recommend sugar properties to those looking to let a property in Leeds.