Welcome to WhichPad home of student reviews on letting agents across the United Kingdom. Read student reviews on ClayPenny to make the best-informed decision when searching for accommodation during the academic year.
Helpful and knowledgeable, made the process easy.
Friendly and reliable service, exceeded expectations.
Excellent property management, exceeded expectations.
Poor maintenance response, frustrating experience.
Quick problem-solving, responsive team.
Hidden charges, be cautious.
Unprofessional behavior, avoid at all costs.
incompetent staff, lack of professionalism.
Prompt maintenance, impressed!
Delayed repairs, disappointing.
Neglected property, poor management.
Quick problem resolution, satisfied.
Rude agents, zero professionalism.
Efficient and helpful team.
Excellent customer service!
Neglected maintenance, disappointing experience.
Unresponsive and unreliable.
Friendly staff, smooth process.
Terrible communication, avoid!
Great service, highly recommended!
Some houses are of quality but the rest are not. Mould, poor infrastructure, broken and outdated things is consistent across 95% of the houses. They’re not homely and where I’d choose to live. Housing company doesn’t care about issues that can impacts health (no fire blankets, no working fire alarms, black mould, no keys for back fire exit)
Great!
So far (as i’m only in first year) Clay have given me and my house mates no hassle. It was easy to arrange a viewing for a house and put a deposit down. The agents were very friendly and helpful and gave lots of information on all the documents we needed.
they were very good help and quick and replying
My experience with the letting agency was neither particularly positive nor negative. While they were able to find a suitable rental property for me, there were a few minor issues and miscommunications that made the process slightly frustrating. However, overall their service was satisfactory and I was able to rent a property that met my needs.
Delayed repairs and poor communication. The agent failed to keep us informed
Responsive and reliable service. The agent was always available to address our concerns
Avoid this agent! They were unprofessional and failed to fulfill their obligations
Outstanding property management! The agent promptly addressed all maintenance issues.
Quick problem resolution, satisfied.
Neglected property, poor management.
Excellent customer service!
Delayed repairs, disappointing.
Efficient and helpful team.
Rude agents, zero professionalism.
Prompt maintenance, impressed!
Unresponsive and unreliable.
Friendly staff, smooth process.
Terrible communication, avoid!
Great service, highly recommended!
One of the best and most accommodating student landlords in Sheffield. Houses are in great condition and always immediately seen to if you need anything fixing! Fully recommend.
Would Definitely recommend Claypenny! I have stayed in a Claypenny property for two years now, and I have been extremely happy with the services they have provided us. Both houses I have stayed in were clean, modern and in great condition. If we ever had a problem, it would be sorted within a few hours on the same day. Great landlords who cater for the needs of a student exceptionally well!
We lived in a beautiful house owned by Claypenny. Never had any problems, staff were helpful and any maintenance was handled quickly and efficiently. Would highly recommend.
Rented with Claypenny during my second year of Uni. The property was nicely decorated, modern and well-maintained. All of the staff were really helpful and friendly too – there was no hassle, no fuss and they promptly fixed any issues that we ever had too! I would definitely recommend Claypenny to any other students!
Undoubtedly the best student lettings agency in Sheffield. They couldn’t have done more for us and were very helpful in returning our deposits.