Adams Estates – Student Reviews On Letting Agents

They were clear on the steps on how to sign the contract and communicated very quickly with us. The houses we viewed were relevant to our needs, and the agent gave an overview of the area and local amenities.

I was very pleased with the viewings conducted through Adams Estate, through their services me my friends and I were able to find a house that we are all looking forward to living in. They were able to provide any information we required and were always friendly throughout the process.

Asked for money when we didn’t need to send it, then had to refund us. Also sent us the wrong bank details Viewings were good,d and the estate agent was nice

Good with viewing the house, only issue was we were told the wrong amount to pay, which caused some confusion.,

Agents have overall been fairly quick to respond to requests and maintenance problems, but they have not provided any aid with mould that has been in the house prior to us moving in and has now spread considerably despite us following the guidelines we were given.

A good letting agent and very friendly people, but can sometimes be unreliable in an emergency, such as when our boiler failed.

Great house, well managed and always fixes a problem fast when there is one, very happy with this agency.

They were a good letting agency as an overall experience but at times they were not very clear in their actions occasionally leaving me in the dark about decisions. One positive was that they showed me other housing options within my budget that I did not originally ask to view and in the end I did end up going for one of those houses. A negative was that they were unclear at points about where to send money as they first emailed me the wrong account to send it to.

Nothing to complain about so far.

Quick at responding to any issues and lovely staff although we asked for something to be edited on a form and it has not been updated yet.

Good house no problems so far and the estate agents are lovely to deal with as the middle man between us and the landlord.

Not the best- we had issues with the signing our contract- the lady we spoke to rushed us into signing things without even giving us time to read the contract and she wasn’t very nice on the phone. They bring people round for viewings without proper notice and don’t let you know about cancellations. We also were told at a viewing that they we should have a TV and that they would give us one but never did and it seemed that they said this to lie to the people viewing the house.

The house was maintained well, and I was amazed at how it was kept. Thank you, Adams Estate. I will recommend anyone rent.

The property was in a decent state when we moved in, considering how the last tenants left it and they have been great so far. Any issues we have had, they have resolved so quickly and it has been a pleasure.

The flat is very well maintained, everything has been great so far, no complaints from me at all Thankyou

Slow at replying to problems and overly priced housing for what students get. Most common letting agency in area

Very good and showed us round really nicely. Very open to answering questions and got us into conversation with landlord very quickly.

We wanted a fully detached house with big room that wasn’t too expensive and that is exactly what we got. Some elements are quite dingy, with a radiator slanted, cracks in the walls and other things alike. But at the end of the day we got exactly what we wanted. Big rooms, big house, big garden, fully detached.

It was a quick easy process and it was very helpful.

As a whole I would fully recommend Adams Estates as a company to rent from.Very quick process before moving in. Good communication , they was quick and clear in their email . Excellent services and they was very helpful and attentive to us . All the houses presented to us , was all very good .

Adams has many student properties in Reading. Their communication isn’t very personable – maybe because they have so many houses to manage. Maintenance was managed through the estate agents – they were always quick at coming to fix the issue – but most issues we had reoccurred, unclear whether this was due to not being fixed properly previously. They were ruthless when it came to deposit deductions. Wear and tear seemed subjective – if your room looked like it had been lived in they found a way to charge you for it. There was a lot of miscommunication at various points in the year, this could have been solved if we had a designated estate agent that we dealt with every time.

Very prompt in their reply, they take really good considerations about our renting criteria’s, their offer a wide selections of house viewing, and they made the whole renting process smooth and easy.

Our letting agency has been very helpful with the whole process of finding somewhere affordable and explaining the details of our contract. I would recommend this agency to other students who are unsure of where to start when looking at properties to rent or students who appreciate good customer service.

Been with Adam’s estates this year. Have been very happy with how they have responded to any maintenance problems we have moved in.

The letting agent didn’t manage the house but in the process of letting it they were very clear and communication was good.

The property looked presentable when moving in but quickly discovered some issues that needed sorting. These maintenance issues have now been resolved but many of these took a long time to be sorted. We also found it hard to communicate emergency issues and get a response at out-of-hour times. However, the contract we received explained our rights in full and detailed the terms of residence.

Prompt to look at any issues with the house however slow to act on issues.

Great landlord quick to fix problems

Choosing Adam Estate Agents was an excellent decision for me. Their professionalism and dedication to finding the perfect property for me and my friends exceeded my expectations. From the initial consultation to the final closing, their team provided exceptional service, guiding me through every step of the process with expertise and care. Their deep knowledge of the local market ensured I found a home that perfectly matched our needs and preferences. I highly recommend Adam Estate Agents to anyone searching for a house in reading during their studies at reading.

I had the pleasure of working with Adam Estate Agents. Their team demonstrated a profound understanding of our needs as students. Their attention to detail and commitment to client satisfaction truly set them apart. They listened attentively to our preferences and tirelessly worked to find properties that aligned perfectly with our criteria such as budget wise. I recommend Adam Estate Agents to anyone looking for a house while studying at uni.

From start to finish, they were amazing. Their commitment to finding me the right home near the university was wow. They took the time to understand exactly what I was looking for and delivered beyond my expectations. Their expertise in the local market was evident, and it made all the difference in finding a good home as a student. If you need a real estate agent who truly cares about your needs, Adam Estate Agents is the way to go. They’ve earned my trust and my highest recommendation!”

Always sorted out our complaints and allowed us to easily keep the same tenancy for 2 years. Also, they were very understanding when one of us did not have a UK guarantor

They were very helpful in the process of helping us find a house. Easy and simple process when we need to complain about the house. Also very simple to sign the contract to have the same house next year.

Super helpful, so easy to sign the contract. Always sort out our complaints.

They maintain the property at an alright standard. They don’t respond as quickly as they should as we’ve had a few problems that have taken weeks to get sorted.

They were good and attentive, and made sure we had what we needed

They’re really good and we’ve not had any issues at all with the property or the agents

They are pretty good for a first-time renter.

Not a bad agency, and are very helpful with the small details. Could word their documents a bit better

Relatively well maintained. Took a while to respond to problems but once they were they were resolved. Could be better at respecting tenants questions and enquiries