Fraser Grant – Student Reviews On Letting Agents

The property was well maintained, and they fixed any problems we had. The deposit was returned in full.

They have been somewhat reliable when presented with issues and complaints not covered by the contract, such as dealing with mould or replacing faulty items. The house was decently maintained before our tenancy started with there still being damp and water stains on the roofs of some rooms. Haven’t completed my tenecy so have not got my deposit back

When booking with Fraser grant, there were multiple issues at the start of our tenancy, however once submitted into the portal it was resolved within the 2 week period. We have had minimal issues with this company and highly reccomend the letting agency

I had a great experience with this letting agency from start to finish. The team was professional, friendly, and always quick to respond to any questions or concerns. They made the whole process smooth and stress-free, from viewing the property to moving in. Everything was explained clearly, and they were transparent about fees and paperwork. Any maintenance issues were handled promptly and efficiently, which gave me real peace of mind. It’s clear they genuinely care about both tenants and landlords. I would highly recommend this letting agency to anyone looking for reliable, efficient, and trustworthy service.

House was handed over in a good state and was maintained well throughout the tenancy with any requests for repairs done in a timely manner. Deposit was given back in good time and had no issues throughout the tenancy

The letting agents are usually quick to fix problems however some problems have taken upwards of 6 months to fix..

Poor communication Threatening emails “I know better than you” attitude Patronising Poor initial house quality Never acknowledged our problems Verbal threats Expensive properties Unfriendly staff