Springwell Reviews I Student Letting Agents – WhichPad

All round a good letting agent, most issues were fixed relatively quickly with no hassle. There were issues when we moved in such as holes in wall or messy walls that were unpainted. We were told we could have these fixed but would be charged if any marks were left. We got nearly our full deposit back; £80 was removed for an oven clean, which was probably fair.

Renting house for one year, with six other friends. Service has been good on the whole, with most issues fixed quickly. Staff are friendly and respond to maintenance reports in good time. Only issue has been that house wasn’t as clean as expected when I moved in, and a prolonged issue with the drainage in the kitchen (although this could be because the external company who should sort this have been causing the delay). Overall, I am happy with my experience.

I am extremely happy with everything springwell have done for our house, as even before we moved in they had sorted a dining table and washer dryer for us. Despite a few issues with the house, such as cracks in the wall they also agreed to repaint rooms only a few days after we requested it. There have been no other issues with the house, and therefore i definitely recommend springwell as a letting agent.

Very professional letting agents. Clean properties for decent value, and landlords are responsive. They did take our deposit somewhat unfairly in my opinion.

Great letting agents. Would recommend. Friendly service. Quick responses. No problems, nothing bad to say at all.

Sorted out issues with the house quickly and efficiently. Really helpful whilst viewing the house and a nice team

The letting agency were quick to solve any issues, with the landlord coming within <2 days after the complaint was submitted. The house was also significantly improved before moving in, with any mess and damage caused by previous being fixed before the start of the academic year.

extremely helpful with sending through floor plans, communication has been amazing. 10/10 experience so far. so glad i have a house to live in next year ❤

Quick to fox issues and have an app with 24hr service for any problem . Would recommend to anyone to get

Fix our issues and have never had anything bad from their side. Cannot complain. Occasionally slow to fix issues but they don’t leave things in a bad state. Fair with rent and understanding people.

The property I have been living in has suffered a few issues this year. Springwell have a good system to upload issues however often issues were not resolved quickly, or at all. However, I believe this could be an issue on the part of the landlord rather than the agent. Besides this, Springwell have been ok, with regular inspections which we are duly notified about.

The house was great when we came to it, they tend to be a bit slow at fixing things in the property such as my shower that took them a few days to come and look at it and then another week to fix it. The house came with all the appliances we needed.