King Estates – Student Reviews On Letting Agents

After deciding to live in a property and signing the year long rental agreement with a month of deposit. The house suited our needs. However, through out the year we had numerous issues. A few rooms did not have curtains and after being assured they would be fitted soon, they were not leading to a few tenants buying their own. In addition to this we were assured may rooms would need to be repainted which also took longer than stated. We had an issue where a local crackhead kicked the front door and broke it whilst we were sleeping. This wasn’t fixed for a few weeks which left us in a vulnerable position. The house location and price were very good though and it came furnished with bed, wardrobes and tables in every room.

Worst letting agent, complete lack of professionalism.

Outstanding support, exceeded expectations.

Lack of maintenance, poor response time.

Knowledgeable and proactive, great experience.

Disorganized and unprofessional, terrible service.

Prompt and efficient service, highly recommended!

Unreliable and unresponsive, frustrating experience.

Smooth transaction, helpful and friendly team.

Avoid at all costs, terrible customer service.

Exceptional service, went above and beyond.

Maintenance issues left unresolved, frustrating.

Responsive and proactive, reliable service.

Unprofessional conduct, unpleasant experience.

Highly recommended, excellent service overall.

Poor communication, lack of transparency.

Efficient and knowledgeable agents, great service.

Untrustworthy and unhelpful, worst experience.

Fantastic customer support, exceeded expectations.

Delayed repairs, poor maintenance service.

Attentive and reliable, made the process stress-free.

Unresponsive and disorganized, avoid!

Highly professional agents, exceptional service.

Lack of transparency, disappointing service.

Absolutely terrible agents – taking advantage of us because we are inexperienced and students. They rented us a house that was in appalling conditions; they promised us everything would be fixed before we moved in but the landlord hadn’t even bothered to clean up after the previous tenants. It was unsanitary at best and almost inhabitable in some places. Calling the agency to complain about this got us nowhere as neither they nor the landlord were co-operative at all. We ended up having to tidy up the place ourselves. Dreadful company , if I could give them 0 stars I would. (also this is not a fake review , yung hanz just isnt my real name ?)