JW Wood is a student letting agency serving students in Durham. On WhichPad, students can read and share first-hand experiences renting with JW Wood, including feedback on communication, maintenance, property condition, and the overall rental process.
Always quick to respond to any issues we had about the house, they were proactive with sending necessary documents and keeping us updated on any new information about the house or about contracts
Recently renovated house so really nice and modern, Only a few issues but landlord John always quick to resolve!
Always knew my rights as a tenant and always quick to get back with any issues, concerns etc. Always quick to come round and fix any issues also.
The house could have been maintained better! Communication was slow and when we moved in the house wasn’t ready for new tenants.
Amazing experience with JW Wood! They made finding and renting our second-year university house so easy and stress-free. The team were friendly, professional, and always quick to help with any questions we had. They genuinely cared about helping us find the right house and made the whole process smooth from start to finish. Couldn’t recommend them enough for students looking for a reliable estate agent!
Sometimes maintenance was dealt with efficiently other times it went neglected and long over due. Communication appeared to be straightforward but sometimes was left with a lack of response. We have yet to receive our deposit but have to fill out a form for our deposit which if not done in a timely manner means the deposit is delayed.