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Golden Keys – Students Reviews on Letting Agent

 

3.8/528 Reviews

Welcome to WhichPad home of student reviews on letting agents across the United Kingdom. Read student reviews on Golden Keys to make the best-informed decision when searching for accommodation during the academic year.

28 Reviews for Golden Keys – Students Reviews on Letting Agent

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OTaylor 1 Reviews
Fit property review
4.0

Fit property have been good, but slow to resolve some maintenance issues but overall great

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DBrown 1 Reviews
Review
5.0

great experience

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SWilli 1 Reviews
Great
4.0

Very quick to respond to emails and issues regarding maintenance in the flat. Good quality for the price

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MJoames 1 Reviews
Great
5.0

Very helpful, were able to fit our viewings in one day and continued to help over the couple of months it took to sort our housing out.

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ESmith 1 Reviews
Satisfactory
5.0

great agency to live with!

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JohnD 1 Reviews
Quick response
5.0

Amazing!

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AndrewW 1 Reviews
fantasic and very helpful
5.0

I had a fantastic experience with the letting agency – their friendly and helpful staff went above and beyond to ensure that I found the perfect rental property within my budget. Their prompt and efficient communication made the entire process a breeze.

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MatthewH 1 Reviews
Russell Terrace
5.0

No issues with landlord – contract was done well and no following issues. Have not completed tenancy so have not received the deposit.

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JoshuaG 1 Reviews
Unhelpful – would not reccomend
2.0

Unfortunately, my experience with the letting agency was extremely disappointing. The rental property was in poor condition and there were a number of issues that were not addressed in a timely manner. Additionally, the agency was unresponsive to my concerns and seemed more interested in collecting fees and charges than in providing quality service to tenants. I would not recommend their services to others.

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AaronB 1 Reviews
Ok overall experience
3.0

My experience with the letting agency was neither particularly positive nor negative. While they were able to find a suitable rental property for me, there were a few minor issues and miscommunications that made the process slightly frustrating. However, overall their service was satisfactory and I was able to rent a property that met my needs.

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OwenB 1 Reviews
Shocking
2.0

Never respond to problems and are hiking the prices up by more than the inflation rate of 10% next year

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NoahR 1 Reviews
Tara and co
3.0

Have dealt with problems as they arose but were generally bad at communicating and a little slow.

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LucasD 1 Reviews
Review
5.0

Really good service I have recommended them to a number of friends

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ClaraH 1 Reviews
tenant –
3.0

They are good at letting the estate agent know about problems but don’t chase them down on behalf of the tenets

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ScarletG 1 Reviews
great
4.0

Great accommodation with everything required from it being available

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HarperC 1 Reviews
Letting agent review
1.0

They said that the property was cleaned before we moved in (it wasn’t) along with whole bunch of other issue which they have failed to rectify

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ElMc 1 Reviews
good agent – womens hockey
4.0

Very helpful and easy to get a house

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EthanN 1 Reviews
Accommodation Review – Football
3.0

Letting agent was helpful, although sometimes slow to reply. Overall helped us secure the flat we wanted and all the paperwork was completed swiftly.

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ConstM 1 Reviews
Accommodation Review – Football
3.0

Letting agent was easy to use. Only downside was they didn’t help to organise viewings.

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Joe M 1 Reviews
review – football
3.0

“They have been generally okay. They are slow to respond to issues – for example: one of our two showers was out of use for over 2 months due to a leak in the pipes, which had been present and causing damp in the kitchen ceiling. This took a long time to fix and no compensation was offered. We had to deal with the majority of the mould in our house ourselves as the landlord came and only dealt with half of the problem. We were told by them that they would return to sort out the the rest, but they never did. Despite this, we have been allowed to pay our rent slightly later to align with when our student loan comes in.”

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AdamC 1 Reviews
Good – Football
4.0

Really happy with my accommodation facilities are cleaned regularly and room has all necessities.

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Alvaro 1 Reviews
Good customer service and good prices. – Football
4.0

It is easy and convenient to send the money for the rents and there is good communication with the landlords. In my case my rent is relatively low and they always helped when I needed anything in the house.

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OliH 1 Reviews
accom – hockey
4.0

Great letting agency and great accommodation for second year, ideally located and not to far from the uni, with many bus stops nearby.

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HarryS 1 Reviews
Review – hockey
5.0

Exceptionally good value for money accommodation, well maintained by a great maintenance team.

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SamCR 1 Reviews
spouth – review
4.0

“I was at 48 Alexandra Rd for two years with the same four housemates. Very repaxed, easy place. Did the job. Landlord’s very helpful and quick to come to rescue. Golden Key’s provider we’re really crap, never followed up on any payments, never helped when we were asking about the accomodation, their website barely works. However this was never a big problem just something to think about. The website does the bare minimum. Quite far from campus in South Leam but it is generally cheaper. If you have a car campus is no problem, if you’re bussing then quite a bit more annoying but ur always guaranteed a seat”

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MiliaM 1 Reviews
Generally Dissatisfied – Football
2.0

Their response rate was super slow, sometimes lost payments and had to look through old references to find that we actually payed what they were asking. Repairs were insufficient and in general the attitude towards us was bad.

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Kele 1 Reviews
Great accommodation – Football
5.0

Great accommodation

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FB1 1 Reviews
Review – Football
3.0

Okay

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