City Lets are an estate agent that provide student accommodation in Plymouth. They mainly list properties in PL4. From their inception on the website, they’ve managed to gain 17 reviews. They list their portfolio properties for student lettings on Rightmove and OnTheMarket.
nothing to complain about at all.
nothing too special but its affordable!
Citylets is a good agency, often quick at responding and good advertisement/houses
love it
the best letting agents because they provid good service and good homes
They have been great
Amazing!
good house of a good size but lacked furniture when we moved in and dodgy boiler and electrics
The letting agents are very slow to respond to questions and emails if they respond at all. They also look to charge at every possible opportunity.
Do not recommend. Very difficult to get them to deal with issues and honour the contract. Faulty items were given and then tried to get us to pay for new ones. Continuously turned up with new potential tenants without warning us. Also sent men to the house for maintenance and such without warning and was told about inappropriate comments being made. Lastly, when leaving they tried their best to get as much money out of us as possible for tasks such as painting which wasn’t completed when moving in and new mattresses which was heavily used when arriving.
Citylets were not able to comply with written down contract agreements when we first moved in with them. They took a good few months to eventually grant us something that we had agreed on in the contract. After this, what they would provide to us, was poor, second hand quality furniture that barely lasted. When we first moved in, each room had stated to have had a deep clean, despite the fact we found sweet wrappers behind furniture. Overall, Citylets was poor and I would not recommend them.
Caitlin.gilbert@studentsplmouth.ac.uk
A+++
Great provider would recommend
Good prices but awful service and response to issues.
On the whole pretty good, any problems have been fixed quickly. Picking up keys at start took a while due to sheer amount of people- maybe give out time slots in the future. House missing some useful bits of furniture
Nice house, however, when we arrived there wasn’t furniture in 2 of the rooms.