Oakmans Estate Agents Ltd – Student Reviews

It’s easy to call them and sort out problems but U don’t think they professionally cleaned my flat at the start of the tenancy..

They were very quick and efficient in helping is get a house. Provided us with ways to get the utilities in with the house and were thorough with the paperwork

The contractors and maintenance were very lenient and ensured the safety of each tenant by always being in stand by incase of any emergency

The house was in good condition and clearly looked after. The agents were helpful and easy to deal with. One or two small delays, but nothing that affected the overall experience.

The property was clean, tidy, and clearly maintained to a good standard. The agents were friendly and helpful, especially during the move-in process. A minor repair took a bit longer than expected, but nothing major.

The property was in nice condition and suited student living well. The agents were helpful and responsive. There were one or two delays with maintenance, but overall everything was handled well.

Really smooth experience overall. The house was in good shape and clearly looked after. The team were helpful when we needed them, and the initial process was straightforward.

The house was in really good condition when we moved in and felt properly maintained compared to other student places we’d seen. We had a small issue with the boiler early on, but it was fixed within a couple of days. The agents were easy to contact and explained everything clearly at the start.

TillOverall very happy with the experience. The property was well maintained and comfortable. The agents were helpful and kept communication clear throughout the tenancy.

Overall really happy. The house was in good shape and clearly managed properly. Any maintenance issues were sorted without too much hassle, and communication was generally good throughout.

The house was in really good condition when we moved in and felt properly maintained compared to other student places we’d seen. We had a small issue with the boiler early on, but it was fixed within a couple of days. The agents were easy to contact and explained everything clearly at the start.

Had a positive experience. Letting agents were friendly and responsive, and the house was in good condition compared to other student places we saw.

I would definitely rent again with oakmans. It was a really smooth experience from start to finish. The team were responsive and maintenance requests were dealt with faster than expected.

The fees were clearly explained and the process was easy to follow, but we did have a damp issue in the house that took a while to properly sort out.

The response to maintenance is a bit slow and we chose to book with them for next year and receive constant emails about sponsored bills packages which is a little excessive

The letting agents were responsive and helpful. House condition was fair and maintenance requests were dealt with properly.

maintenance is a bit slow compared to the letting agencies my friends use but not that bad. they are nice

No complaints. maintenance come when we need them and we got driven around when looking at houses to book

The house was a bit messy when we looked around but signing contracts was easy and we got a good house.

The house was decent for a student place and in a good spot, but we did have to chase the letting agents a few times when things needed fixing which got a bit annoying.

Pretty happy overall when we rented with oakmans. The house was clean and well kept when we moved in, and any problems we reported were handled without much hassle. Would definitely rent again with them.

Communication was clear and professional. The house had some wear and tear but nothing major, and repairs were handled efficiently when reported.

The house was a good standard for a student property. The agents were helpful and usually quick to reply, although sometimes follow-ups were needed. Overall, a smooth experience

The letting process was straightforward and well organised. The property itself was in good condition, and the agents were responsive when issues arose. A reliable experience overall.

The property was in solid condition and worked well for student living. The agents were generally responsive, though we did have to chase one issue. The contract process was very simple.

Maintenance is a bit slow and we dont really get on with our landlord and probably wont get the full deposit back oops. but the letting agency is alright

The house was in good condition when we moved in and felt quite well maintained compared to others we viewed. We had a small issue with the fridge, but it was replaced within a few days. Communication with the agents was easy overall.

The house itself was okay, but there were ongoing small issues like leaks and faulty lights. The agents did respond, but it sometimes took multiple emails to get things sorted.

We had a positive experience renting here. The house was in good condition and suited student living well. Maintenance was handled reasonably quickly, and communication was clear most of the time

The house was one of the better student properties we’ve stayed in. Everything worked well, and the agents were responsive when needed. A couple of things needed chasing, but nothing too stressful.

Really impressed with how smooth everything was. The house was in great shape, and any maintenance concerns were sorted without hassle. The team communicated well and made the signing process very straightforward.

The property was decent and well suited to students. Most maintenance issues were resolved quickly, though one or two took a bit longer than expected. Communication at the start was clear and helpful.

The house was in good condition and clearly maintained. The letting agents were friendly and usually quick to respond, although there were minor delays at times. Signing the contract was easy and clearly explained.

The house was in good condition overall and definitely met expectations for a student property. Any maintenance issues were dealt with fairly quickly. Communication was mostly clear, although there were a couple of times we needed to follow up.

Everything was pretty smooth from start to finish. The house was in good condition, and any problems we had were fixed in a reasonable timeframe. Communication was clear for the most part.

they were pretty quick to solve problems most of the time, sometimes it took longer but overall pretty good,

Great letting agents. Would recommend made the signing process quick and easy and they are fast to reply to maintenance requests.

I would definitely recommend this company. We loved renting through them and continued our tenancy with them as they were helpful and we loved the property.

The letting agents are super helpful and definitely a company I would use again for renting. The signing and viewing process was super easy and the company are good with communicating visits or maintenance checks.

I would definitely recommend Oakmans as a letting agency. The properties are all nice and affordable and there is clear communication with us as tenants.

They are a good letting agents and have good houses, however can be slow to respond to maintenance issues when contacted.

Oakmans are a great letting agent, we’ve had no problems and every time we fill out a maintenance request it gets fixed

The house is pretty good and they would reply quickly to issues, but took a long time to take any action on these issues

We don’t really see oakmans at all. They do not respond to our maintenance emails and send us too many irrelevant emails rather than helping us. Once they sent us a threatening email for being 1 day late for a 30 pound payment to which they blatantly lied and said it was an automated email. Overall they are fine as most of our communications are with our actual landlord who comes out to fix stuff but they are both just slightly incompetent

Good price for a 6 bed with en suites, however maintenance issues are generally very slow to be fixed.

House is well-priced for a 6-bed ensuite, but the maintenance is poor. They do the bare minimum and are often unwilling to even come and check issues.

I had a positive experience with Oakmans Estate Agents. The team were professional and helpful from the initial viewing through to signing the contract. They explained the tenancy agreement clearly and responded quickly to emails, which made the process far less stressful. The house was clean when we moved in and matched the photos advertised online. Any maintenance issues during the year were handled efficiently, with contractors arranged promptly. Communication was clear and supportive throughout. Overall, Oakmans made renting straightforward and I would recommend them to other students looking for reliable housing locally.

The process of initially getting the house in first year was really great and easy, they ensured we looked at many houses and were satisfied with our house. The moving in however was not that great, they took a while to respond to our needs in terms of solving problems within the house and they just weren’t that kind when faced with issues of like late payments just bc we’re literally students and it was out of our control in the house, very hostile. If you can go with another company just do, but not bad if you have no other choice x

Love the house, landlord is great and solves problems quickly. Oakmans made it really easy to look at houses and then sign.

Were good with the signing and contract. Provided a detailed inventory that we were allowed to ammend. Were difficult to get hold of for maintance needs but when we had a major leak sent someone out of hours. Seems they would only sort out issues if there was an emergency issue. They tried to claim our deposit for items that were in the inventory that they had put inside a rubbish bag, claiming it was waste removal. On emailing this they did rectify the issue but felt like they were attempting to scam us of our deposit.

Very pushy to make us sign the house contract and when living there were difficult to get in touch with regarding utilities that needed fixing. We also had a few leaks through ill fitting doors and windows that grew mold and they refused to sort out the issue or contact the landlords.

Oakmans have been good at communicating with us and making sure our living conditions were good. However, upon signing the contract, they have had multiple errors even if the tenants have completed the form rightly. This has made the signing of the contract long and rather difficult.

My house is fine, the landlords aren’t as helpful as they could be and my house is a bit damp but overall it’s okay.

Oakmans have generally maintained the house well and been helpful to notify our landlord with any issues that we have, getting them fixed fairly quickly. Despite this, before we moved in the process of signing the contract was more complicated than it needed to be and there seemed to be uncertainty within their team even when the correct information was given. There had also been a mistake earlier on in the year whereby they sent an email saying another payment was due when we had just paid.

Problems took a while to be solved. There were so many problems with the house, involving mould, mites, lack of heating and plumbing issues within the house that the agency gave up and passed us on to the landlords. Any issues we had they refused to help with after this point and we were extorted at the end of the year at the expense of the terrible building work

Don’t get back to you on time at all. My shower has not been fixed for months despite reporting it and complaining. Do not recommend

Overall, my experience with Oakmans Housing Agency was positive. Although there was some initial confusion with documents not being sent on time, the team were helpful and responsive when issues were raised. They took the time to explain things clearly and were supportive throughout the process, which made everything much easier in the end.

Provided good viewing opportunity for 6 properties around Selly in budget, agents driving around were helpful at answering questions

We have had many issues with Oakmans. Firstly, to begin with they were quick when it came to maintenance requests but over time they have become awful. We have had a broken washing machine for months on end now. They have tried to fix it once and since have not helped us with it at all. One of my housemates has had problems with her blinds since September and this issue has still not be resolved in February. Their communication is also terrible. They signed our house away when we were under the impression that we were in the process of renewing our contract and then did absolutely nothing about this leaving us scrambling to find a new house. In conclusion avoid Oakmans and do not use them!

Oakmans communication with tenants is abysmal. In regards to repairs, renewing and even signing contracts.

Oakland have been so useless. From the start of the contract before we had even moved into the house they constantly messed up paperwork and costs of our house. Once moved in we had many problems with the house such as lots of mould, broken washing machine, fridge leaking water, broken blinds etc. with all of these issues they took weeks to fix. They also allowed another group to rent our house for next year after saying we want to renew our contact. Would absolutely not recommend.

Oakmans get a lot of stick for not being great but I actually found them fine. They were good at replying to emails and as long as you didn’t complain too much all was well.

Do not give them your number. They will never leave you alone even if you say you have dropped out of university.

Oakmans are very good! But there is still room for improvement. They helped us get our house, a place that we enjoy. However they can improve by being slightly more organised, especially revolving around sending and completing documents and minimising errors on their behalf, which have unfortunately been a bit common over the last year, but nothing that can’t eventually be fixed.

Happy with the service provided, no real complaints. Decent service, however issues with sorting out the contract at the start to the tenancy.

I live in an oakmans house in Selly oak and when I first moved in had no bed and an unusable bathroom and after nagging for a week before I moved in I got a new bed and after a few weeks they ended up redoing my bathroom. They get stuff done eventually you just have to stay on top of it.

They will try to take as much money from you as possible, you won’t get your deposit back. A replacement key is ~£50 and an emergency call in can be up to £180. They also are not very good with paperwork and will make you resign the house document 10 times and try to gaslight you into it being your fault

oakmans take a long time to reply to maintenance requests (we are still having issues with washing machine and there is so much fencing in our garden from where they ripped the old one down and still haven’t come to remove it).

Very fast to get paperwork out. However it is full of errors that they repeatedly amend through the year and then make it seem like it’s your fault for not resigning it straight away. Very frustrating and lose documents often.

Initially looked for houses with Oakman’s estate agents, and they priced the house we wanted to rent at £10 more per week compared to other agencies where the house was listed. We told them that we had found this out, but they weren’t willing to match the rent price. We ended up having to let them keep our holding fee (£200 per person), and renting with House Hunt instead.

The house we got is good at a reasonable price. There was a bit of confusion when it came to when to send the deposit, but other than that it was alright.

the house has been maintained well, they are quick to solve problems, the contract was clear, i am a current tenant so i am yet to have my deposit back because tenancy is not finished yet

At the start of my tenancy, I don’t think the flat was professionally cleaned. It’s easy to call them though and communicate.

Jake is a great estate agent, our house have loved him since the day we met. Amelia left her phone in the vehicle so she should be more cautious of that in the future. However, oakmans’ service at times can be slow, especially considering reports like broken washing machines.

House problems were sorted quickly, no big problems with house and good experience all round. Would definitely use this agency again

Our house was maintained well before we moved in, there was a bit of damp on the walls but nothing drastic. They communicated well with us when viewing the properties and explained the tenancy rules in a simple but detailed way. They have fixed any reports we have made on the property in an efficient manner.

It was easy sorting out a 9 bed house with no hidden costs or hassle , highly recommend. Friendly landlord and always replies quickly

We completed about 4 or 5 visits to houses and the knowledge on the property’s was really good. We were given an insight what would suit us best before we left the office, but given time to make our own judgements. We were happy with the condition of the house, and all key assets looked good. Oakmans were very supportive and understanding during the documentation period, and all has gone well since then with them

I had a great experience with Oakmans Letting Agency throughout my tenancy. The team were professional, approachable, and always willing to help when needed. Communication was clear and timely, which made the whole process—from moving in to day-to-day queries—smooth and stress-free. Any maintenance issues were dealt with efficiently, and I felt that they genuinely cared about ensuring the property was well managed. The staff were friendly and knowledgeable, and everything was handled in a transparent and organised manner. Overall, Oakmans provided a reliable and high-quality service, and I would happily recommend them to anyone looking to rent through a professional letting agency.

Landlords take ages to reply to any maintenance issues. Arrived at house at start of tenancy with issues already which still haven’t been resolved.

Smooth application process and friendly interactions through emails. Clear and well structured programme

Good land lord, annoying estate agents, too many spam emails- don’t actually warn you when people are viewing just say there is a possibility for a 12 hours slot through spam emails

Was maintained fairly well with okay response times to reports. However when it came to the deposit at the end they hadn’t given us enough information about the scheme it was in or any login details to claim it back. Eventually I complained and got it set up. They also tried to take off tiny scuffles on walls and bed stains which were there when we moved in. Luckily I had taken photos of them all and they were noted in the inventory they sent originally. However this was too time consuming and all done by me which I believe shouldn’t have needed to be done in the first place. We did get the deposit back in the end without these deductions.

The maintenance wasn’t great, house didn’t arrive in a great state was left dirty. For a uni house it was ok.

193 Dawlish Road. Clear explanation of contract and tenant rights. The contract opening was straight forward and well explained. Could have been much clearer on when house viewings were going to be.

House was in good condition when we moved in. Any issues solved very quickly including larger issues such as broken boiler/lights. Helpful with contracts and payments, nice people

Oakmans have been decent at responding to issues, however we have had a continued issue concerning our windows which took them 4 months to sort out. Lots of our appliances have been faulty or short circuiting, with mould being a constant problem in our house.

The house we rented from Oakmans was maintained fairly well. They did respond to all of our maintenance requests, however it sometimes took a few requests or a few weeks. The process of signing contracts etc was very simple and easy. We did receive our full deposit back very soon after we moved out.