The letting are quick at replying, with new matresses and carpets. thr kicthen was supplied with new appliances. there has been some issues but they’re quick to respond.
Really good letting agent. When I arrived the house was in really good condition with new mattresses and carpets. Provided a big TV in living room. Maintenance is responsive and fix any problems quickly.
The letting agency have been quick to deal with issues and have sent people over to fix issues within the day or the next following day. The house however, did not come with some of the essential things such as chairs in rooms, a microwave, or bins. When contacting them they did sort the chairs out straight away. The house was in a decent condition when moving in and was very clean.
When first moving into the house, the units and carpets were dirty and were eventually cleaned by the cleaners from the agency. However, the agency is quick at responding to any queries we have and ensures someone comes out as soon as possible. One improvement I’d suggest for the agency is letting us know when they are coming around, as quite a few times we’ve had maintenance walk in without any warning.