DJ Alexander Glasgow Reviews I Student Letting Agents – WhichPad

Great when you’re moving in. But not good at sorting issues with the property once you have moved in.

Our flat was very modern and well maintained, with quick maintenance turn arounds. Communication was good. However, even after thoroughly cleaning the flat to a standard higher than move in, we did not manage to claim our full deposit back which was disappointing.

My letting agents are unhelpful, they try and do the bare minimum instead of trusting us when we have an issue and helping efficiently. We once had no hot water or heating in February for 5 days and they told us we just needed to bleed our radiators when really we needed the boiler to be fixed which was really out of our skill set.

Flat being rented was in good condition. Any issues we reported were dealt with within a few days. We had issues with our boiler and they immediately provided the necessary support. Provided all documents on our rights as tennants and gave us our deposit back in full.

Really helpful and easy. Helped with moving in and was fast and reliable and there are problems to mention.