Castle Residential Reviews I Student Letting Agents – WhichPad

Communication was really poor throughout our tenancy. Emails and calls went unanswered, and we often had to chase multiple times just to get a basic reply. When our boiler broke it took weeks to get it fixed, leaving us without heating and hot water in the meantime. We personally wouldn’t rent with them again.

Had a very poor experience with Castle. The property itself was reasonably maintained but getting anything fixed took a very long time & constant emails. Whilst staying in the property, the flat lost its HMO status putting us in a tricky position as we had nowhere else to go. Do not recommend properties managed by castle. It was a very stressful experience.