I had a really good experience with the letting agent. The whole process was simple and straightforward from start to finish, and communication was great throughout. They were quick to respond to any questions and kept me updated at each stage, which made everything stress-free and easy to understand. Overall, a really positive experience and I would definitely recommend them to other students looking for accommodation!
They have been quick to solve problems and provided us with lots us useful items for the house such a an ironing board
Through the process of renting our property Student Star Lettings were very clear and helpful. Providing us with multiple bills packages to look into and the completion of our contract. I highly recommend them with how easy they make the process.
made signing the house really easy and simple especially for a group. any problems we have they deal with straight away and are always more than happy to send staff out to deal with issues. problems are dealt with quickly and they always look out for our best interest
I have been with star students the last 2 years of my uni experience, and I thoroughly recommend being with them.
They are efficient, and quick to help with any issues that may arise.
They were very quick to reply to our emails about problems in the house, usually came to sort it within a few days. Lovely house in great condition.
Great costomer service form the website and maintenance portal. Issues resolved quickly and quick to respond to any messages
Horrid services
High rent
Bad houses
Bad everything
House was dirty when we came in which was detrimental
They genuinely suck so much James Carleton really dislikes them. Like really hates them so much so please dislike them
Poor setting up process, but quick to fix the bad quality equipment that was here when we arrived (e.g furniture)
Quick replies to maintenance requests and good respond times and communication following up on any issues
Poor process for getting the house, lots of mistakes through the process. Items broken when arrived.they are quick to fix issues however and it is easy to report problems.
Many things break however they are great at fixing things and giving good communication. They were good at ensuring enough time was given to complete all necessary admin.
A lot of things break, however there good at fixing them. Good quick responses and helpful when contacted
Star student lettings. Good renovation and communication on when work is being done. Lack of flexibility and some things were broken on arrival
House is great and star student lettings are great as they leave us with very little to do by managing the house so well. They are very quick to get back to enquires such as problems in the house
Friendly staff, smooth process and quick repairs. Slow replies sometimes, but I’d definitely recommend this letting agency.
House was okay, cracks in walls and bathrooms flood easily. Rooms all good sizes bar one. Water pressure was good in one bathroom but in the others was terruble
the house was left in good condition and the agents are easy to get hold of. We’ve had a few issues that were out of their control but after contacting them they were sorted quickly
Star students were super reliable and responsive, they were always available to call and support was available very quickly. Move in and out was done seamlessly.
Star students made the process of obtaining a house really fast and smooth. Everything was communicated really well, making the stressful process of getting our house, a positive experience. Any maintenance issues are dealt with quickly and efficiently, and any house inspections/visits, are communicated well – I would definitely recommend Star Students!