Taylor Michael Reviews I Student Letting Agents – WhichPad

When we moved in the washer was broken and they had no plan to fix it or replace it. We had to contact them multiple times to get them to replace it. Maintenance people would come into the home with no warning. We were expected to maintain the unruly back garden. The new washing machine got clogged and flooded our kitchen, and we had to wait a week for them to fix it. Then, laws changed and one of the tenants ended their tenancy which meant that everyone else was kicked out of the house two months early, and we were not given any support with finding alternative temporary housing or given any options to stay even though they were not planning to rent the house out the following year.

Taylor Michael was great when we were securing our second year house! The process was very quick and easy with them.

Quick with replies, clear wording in email so we haven’t been mislead. Always sort issues out when needed

house is very lovely and no flaws were noticed after moving in. we however did not want to move forward with living another year and as a result it felt like a cornerstone was turned. slower responses, seemed more agitated. prior to this everything was very smooth. still very helpful with finding us a new home but wish it was a bit more professional