Prestige Properties – Selly Oak – Student reviews

they are quick with solving problems and good with sending people round to have a look at issues. thanks

House was very neat and well put together when moved in. We were given clear updates on when we were to move in and when our bills should be paid. We were also given the option to extend the contract in case we wanted to live with each other again. Furthermore, replacement of damaged furniture was swift and was no stress.

Bit of a problem to start with as they were very slow completing the maintenance before we moved in however since then have been reasonably good. Maintenance since moving in has been pretty good and haven’t really had any other issues. Properties very good value. Only problem is they’re very hard to contact out of office hours or over the weekend.

They are good over all however can slow to get back in contact and every request had to be in writing even though we asked agents when they were in our home for things such as viewing etc

They have been quick to attempt to solve issues with the house, however, there’s an ongoing issue with the boiler and the ability to adjust shower temperatures and they have not been as willing to get a professional in to sort this out. The process of acquiring the house was good, however, they had recently realised they hadn’t maintained guarantor forms for either our house this year or the next year’s house, which does make them seem a bit incompetent. But overall not too bad.