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My kitchen is always clean and the rooms are nice. Although we have had multiple issues with heating, where we’ve been without for 14 days in total since September. We have also had issues with hot water leading on a few occasions, and had to lend my shower out to other flats for that reason. Apart from these issues, the flats have been well maintained and and the furniture is in good condition.
The house was cleaned to a high standard allowing it to be easily maintained. 80% of the time they were quick to respond to/resolve issues. They do regular inspections and give you a respectable amount of notice. They are always updating you via the app and through emails. I received my full deposit back with no issues. Would highly recommend their accommodation.