Absolutely awful company! Will spend more time trying to convince you that the issues you have either aren’t issues at all or are your fault then actually fixing them. We had rats, water leaking down into the living room from the flat upstairs and we had to pay full rent for 2 months without actually being allowed to move in. They also gave the tenants upstairs permission to use our flat while our stuff was there without our permission. There were many more issues on top of all of these. On top of all this they are now trying to take an exorbitant amount out of our deposit for cleaning even though we left the flat far cleaner than we received it. Avoid this company at all cost!