I think the rest of the reviews show the quality of this organisation. The prices are about the only decent thing they have to offer. They respond to emails over two weeks after you’ve sent them, they charge £75 for cleaning bills, even though the only thing they provide is a vacuum cleaner that doesn’t work and they let the next tenants in before we had chance to leave the house! Shocking, wouldn’t recommend them to my worst enemy. STAY CLEAR STUDENTS!
One of the worst agencies I have been with in Sheffield, poor response rates, never answer their phones and just have no idea what’s going on.
I rented a property off them last year and would highly recommend anyone stays away. They are extremely hesitant to do any kind of maintenance or help you with any issues. If you need something doing you have to chase them with phone calls and emails for weeks on end. Trying to get my deposit back was an absolute nightmare and took over 3 months. In the end I had to call them multiple times a day for weeks just to try and get the ball rolling. They’re liars, thieves and conduct buisness in the most unprofessional way imaginable. Me and my housemates still cannot believe they are actually doing buisness. They will try everything they can to avoid lifting a finger, and from what I’ve heard most of the landlords that let with them are just as dodgy as they are. I really hope someone sees this review before they put money down because I wouldn’t wish for my worst enemy to go through what I have been through with this company. SERIOUSLY AVOID AT ALL COSTS.
hi I am a student at the university of hallam. please never go through this agent. they tell you something before moving in and something else before moving out. Pathetic service… They eat your money ….greedy fellows ………………….. My advice would be is that never go to London court. It has no ventilation , no windows,, it is terrible ……….the rooms are damn small. no value for money ….. at all.
Do not ever deal with these clowns! Complete cowboy outfit, who are at best grossly incompetent and at worst completely fraudulent! Nobody ever responds and they just fob you off with BS! Steer clear.
Worst agents we have come across in Sheffield. Very rude and unprofessional. Turn up to a viewing 20 mins late. Proceeded to lie to us about the terms of the contract and were rude and insulting once we questioned them about it. Do not use these agents they are dishonest and appalling
They got their £70 admin fee then stopped caring. We had to make all the contact about how/who/when to pay, when/how to pick up the keys, just to find that the contractual agreements hadn’t been fulfilled. Luckily we had no issues with the house for the rest of the contract so didn’t have to rely on them for anything else. All I can say is that I’m glad I’ve finished university and moved back home so there isn’t any chance that I may have any business with them again. Very poor, no effort, don’t care.
They were keen to get in touch when rent was due, but that was the only time. Numerous issues occurred during my tenancy, which required the assistance of Hallam Hills, it would take me a week of contacting them everyday, to get it sorted. They would have no recollection of any sort of contact from me, each time i rang. Very unorganised. They didn’t even supply a key to one tenant, and made it my responsibility to get a key cut. Which meant he never received a room key either. Would never recommend this company to anyone. Better off living on the street. (Even the landlord said they were useless too, so we spent most of our time liaising with him, instead of Hallam hills. )
By far the worst estate agents in Sheffield. Barely speak a word of English, not responsive to any issues you have and just plain rude. Stay clear because I wish I listened in the first place when I was told to not deal with them.
Keep written record of everything and don’t believe phone calls you may need to use it as evidence for small court claims.
Moved into the property that should have been cleaned, it was all dirty with hair in the shower and greasy kitchen, so had to clean everything all day before I could actually put my stuff anywhere in the property. Lived in the property for around 7 months and have complained to the agency and the landlord about a leaking shower and it never got fixed. The windows were old and did not close properly so everytime it rained there was water on the walls leaking down on the floor. Did not have good sleep either because the windows let all the noise through (no one was bothered to fix that either). One night woke up from weird noises and realised its a mouse. Called the agency and the landlord and no one seemed to care. The landlord only started to plaster the holes when I have contacted my module tutor and complained about the conditions I lived in as no one else wanted to sort it out. The mice issue was ongoing and never got rid of it completely. In the summer there were a lot of cockroaches and the mice came back. Woke up a lot of times from crawling sounds which was very disturbing. Came into the agency to speak about a new property all the staff just looked at me completely ignored me and then continued to do their work. not even a hello not even a smile. awful customer service. The agency called me every week saying that my neighbour is complaining about me being noisy. The neighbour was drinking almost every night, kept banging on my walls, insulting me and harassing me. The agency never came and checked who is right and who is wrong just kept bombarding me with their stupid calls. Honestly, it was an awful experience especially for a student that has lived on their own for the first time. Would never ever recommend this no matter how cheap the houses are.
absolutely agree with all other reviews on here. had the worst experience with these you would not believe. promised us a house that would be ready by September 15th. after giving us a couple of days notice, they told us it wont be ready for another week as they needed a fire safety certificate. same thing happened a week later. after arriving with all our belongings on the 30th, we saw that it was nothing but a building site. the landlord met us at the property with the keys as by this point we realised how clueless HH are and they always told us to contact the landlord directly, deflecting their own job onto the landlord. had to spend the night in a hotel and the next day we went to confront them at their office on London Road. we were speaking with jonathon about our situation and demanded some answers as we were technically homeless. Then, the thuggish manager, Adam, comes from across the room and starts squaring up to my friend clenching his fists. i proceeded to push him off and he turned around and punched me in the face. bust my nose open all over the office. he made a quick getaway before the police could arrive (who did nothing to help). i am currently on hold to head office with a black eye, and have been on hold for 35 minutes, which sums up their incompetence. will be taking legal action. would give 0 stars if possible absolute disgrace of a letting agent
Stay well away from Hallam Hills if you wish to live comfortably and at ease. These criminals have no respect for your well being, they have no interest in maintaining the properties and are more than content with sub cesspit quality living. Do not feel as though you need to negotiate with these cowboys because they will escalate to threatening you to get your money.
Do not use this estate agents. They are rip off merchants!!! They tell you one thing and do another. They make up the contracts as they go along!! DO NOT use This agency!! Absolute cow boys.
They don’t use tenancy deposit schemes – they refused to repay my deposit until I threatened legal action. Flat wasn’t ready on the day I’d arranged to move in. Repairs took months of phone calls. Flat had leaking roof, a back door that couldn’t be locked, mice, water dripping into the fuse box. Bills were supposed to be included but the landlord never paid them – I kept getting sent the final warning letters of his £2,000+ unpaid electricity bill.
Steer Clear. Mould and Ant infested houses!!!!! They are money grabbing liars. They let you live in houses that pose risk to your health, that somehow was portrayed as a palace before you move in. They will charge you for anything and not give you a penny of your deposit back until they have grabbed as much of is at possible.
Lazy, useless, and served no purpose other than demanding money every month. When we moved in there was a hole in the roof that pigeons would fly into, mould on the walls and broken furniture in the house that 100% had not been cleaned. When raising these issues with HH they told us to go through the landlord and they would not assist us in any way. Any problems we had they managed to shirk responsibilities and leave us at the hands of the invisible land lord.
Please stay well clear , don’t answer their phone when they know it’s you calling , wasted so much time and money with these crooks
© 2019 - WHICHPAD
ALL RIGHT RESERVED.