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SJ Property Services

SJ Property Services

The Brighton Forum, 95 Ditchling Road, Brighton, East Sussex, BN1 4ST

Overall rating of 4.02 based on 36 reviews.

SJ Property Services is an independently owned letting agency specialising in student lettings, residential lettings and property management in Brighton and Hove.

Our rates are very competitive for both tenants and landlords and we will endeavour to offer you the best-suited service.

We provide a wide range of student and professional properties, offering a flexible and personal service towards tenants and landlords.

 

Telephone: 01273 573855

Reviews for SJ Property Services (36)

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    Awful, they could improve by

    Actually notify tenants when mantinance are due to turn up. Maintenance actually turn up when booked. Have working fire extinguishers. Not leave rubbish in the doorways. Not have a leaky dining room. Bathroom painted in non-water proof paint. Plus many more issues

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    Slow service

    I am yet to move out so can’t comment on how much deposit etc they will take but have lived in the same house two years and they are VERY slow dealing with issues. One example, a garden fence panel broke in high wind and fell into neighbours garden. Reported TWICE, sent pictures and were told it would be fixed with haste. 6 WEEKS later we were told it hadn’t been fixed due to “bad weather” (it rains in Brighton, but not every day). Just one example of the countless issues we have had getting them to reply. They also tend to ignore emails, which means I raise most issues over the phone which I now regret as I have no record of how many times I have had to contact them about issues regarding the house. Not the worst but not the best.

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    Absolutely awful

    If you are a student starting Brighton university I strongly advise you not to go with SJ properties. They will squeeze you of every penny, leave you in constant distress with the property and charge you rates that are so extortionate you will be without money most of the year. They are honestly the worst letting agent possible for new students

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    Fantastic Agency!

    Simon, can I take this opportunity to say a massive and sincere thank you, to you and Steve. I have found you to be so professional and helpful. You were incredibly patient in explaining everything to us when we moved in and moved out – and for first year students that was so reassuring. I also found you and Steve to be so responsive when we needed help. I also judge that you have been fair and proportionate in the assessment you have made when arriving at the check-out closing costs, so thank you.

    I really wish you were managing the new property I am moving to!

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    PERFECT example of when letting agents get it right

    Having been aware of the joke that many student letting agencies are in Brighton, it was fair to be wary when signing on the dotted line for my first rented property in the area. HOWEVER from the very first day I absolutely can not fault SJ Property Services at al.

    We viewed our property on Pride weekend last year and considering it was nearing 5pm on a Friday Alex made the effort to allow us to make a second viewing on the property we chose despite nearing clocking off time – a great example of commitment to to the job. His expertise was professional during the viewing and nothing was sugarcoated or glossed over – all aspects of the house were discussed and we were made well aware of what we were signing up for – a rarity in the student housing business!

    Any issues we had with the house such as repairs were swiftly noted and fixed (we’re talking the same day here, if not immediately) by their fab builder/maintenance man Ryan. Customer service with Lana and Lily has always been outstanding, who treated me like a real person – Id even go as far as a friend – and genuinely cared if there was an issue with our property. As for Simon I cannot thank the man enough for going above and beyond consistently – a truly wonderful team who will continue to be fantastic.

    My only regret is that I am not with SJ Property Services for this year, however will certainly be looking to use one of their properties for my next year at university as they really are the best of the best. I am one happy customer!

    THANKS TEAM!!

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    So sad to leave, thank you SJ!

    Our house of 6 have just finished a 3 year long tenancy with SJ.
    We could not have asked for a better company to let with.
    They were kind, honest, approachable yet professional through out and went the extra mile to help us.
    Any problems that arose through out our tenancy were resolved swiftly and efficiently with minimal effort/ cost on our behalf.
    Our check out was smooth & we were charged a minimal amount for damage, etc to the house.
    We are so sad to leave our home of three years as unfortunately our degrees came to an end, but have to thank SJ for making our stay truly wonderful!
    We highly recommend this company!!!

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    Fantastic Letting Agency

    I’ve recently graduated and prior to this had be with SJ for two years as a student.

    From start to finish they have been great on all accounts when dealing with me and my housemates. We couldn’t have asked for anything more from Simon and the team. Their service was personable and they were quick and efficient with dealing any queries we had throughout our two years there.

    Finding student housing in Brighton can be difficult and can be made more so through some of the letting agents in town. The team at SJ were very professional and helped us along every step of the way. The personal touch you get from the team is great and you could really tell that they cared.

    They are what all letting agents should be, I would highly recommend them to anyone and thank them for looking after us these past two years!

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    GREAT letting agency

    My house mates and I have rented a property managed by SJ Property Services last year and recently signed a contract to rent a new house with them again. We truly couldn’t have wished for a better agency. They care so much about their tenants’ well-being and not just their money. Problems at the house were fixed really quickly after being reported and SJ made sure that we felt comfortable at our home. It is so easy to get in touch with them via phone calls or email too! I can not stress enough how truly great they have been to us, which is why we are probably going to rent a house with them for our third year as well. I would also like to mention that they made my life, in terms of rent, as an international student so much easier by allowing me to complete all my admin work via email (sending them scanned-in documents) instead of having to show up in person and allowing me to pay my rent for only 4 months in advance, instead of a year, as I wasn’t able to find a UK guarantor. The house (last and current) was exactly as described online and any faults we might have found were taken care of and fixed as soon as we mentioned them to the maintenance team. We were also allowed to book several viewings with the team while still being interested in properties, which I am sure other letting agents would not have done. Not only did they let us do several viewings for one property, they also recommended some properties us while we were still house hunting, after asking what we were looking for in a property (bedroom sizes, location, price range, etc), which has been a great help during our search for a new house.
    Simon, Steve, Ronnie, Alex, Lily and Ryan are a great team, who again, TRULY care about their tenants. I certainly won’t rent a student house from another company while studying in Brighton.

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    Excellent

    SJ properties are light years ahead of the other letting agents in Brighton problems get resolved in a timely and efficient manor. The house I rent is mould free and well decorated, SJ Properties break every stereotype in the book when it comes to student renting. Students looking to rent go with these guys!!!!!

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    Good in every respect

    I’ve rented my student property through SJ for the past 2 years and they have always been incredibly friendly, helpful and quick to deal with any problems. Simon has helped me and my friends finding a house and was very understanding when we had to pay rent late.

    I would recommend SJ to anyone renting in Brighton, nice people providing a great service.

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    Greater than I ever expected

    Given that I am also an international student, the agency made my tenancies so easy with everything planned and details given in advance. Such a caring agency and excellent staff. Would recommend to everyone!

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    3 years and counting!

    I have just renewed my property with SJ for the 3rd year running! As a household we could not have asked for a better service, they have gone the extra mile and further for us!
    SJ are a truly FANTASTIC and reliable team! The house is beautiful and any maintenance issues that have arised over the years have been sorted immediately.
    As a house of nursing/medical students SJ were able to find a house for us in close proximity to the hospital which has proven extremely useful!
    Over all absolutely 10/10, 5star service, highly recommend!
    Thanks to SJ, our whole renting experience has been totally stress free! Thank you!

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    Amazing!

    You hear all these horror stories about student property agencies in Brighton treating students really bad. But SJ have been amazing! If you ever have a problem they are on the end of the phone to help. They are very professional and helpful. We rang their emergency line picked up straight away and came round and sorted it out on that evening! Any problems we have had were sorted in a matter of days. If we look after the house they look after us. Would recommend them to anyone!

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    Couldn’t ask for any better agency

    After being told that we had no halls just a matter of weeks before starting university and never living away from home before, I have never been put so at ease by a group of people before! The house we signed up to was renovated in many areas to a high expectation, and we could not be more grateful. SJ have many properties all over Brighton that are suited to every student’s needs – a great range in every size house. They are by no means the cheapest houses but you get what you pay for once you take into account how nice the house is with the location and services near it.

    In terms of building a relationship with this agency, the amount of work we had done on our house meant we were in contact with Simon and Steve a great deal, as well as their builder Ryan. My emails are always replied to quickly by Alex and Ronnie which is something imperitive when there is a matter of urgency with the problem.

    I have been with this letting agency in a 5 bed for two years, and have just signed a contract with SJ for September for a 4 bed house. I would not have signed up again with this agency if I did not think that their customer service skills were above and beyond any other agency in Brighton. After hearing nightmare stories from my friends about other student letting agencies I’m very greatful that I am with a friendly, professional and hard working agency! Thank you SJ!

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    Top quality agency!

    As far as student agencies goes, SJ Property are truly a honest and reliable agency. I have been with SJ Properties since the company started and stayed with them throughout my time at university, simply because they offer a really good service and care very much for their tenants. Having dealt with Simon since the beginning I built a good rapport with him and can say that he is a genuine, friendly and honest person. Simon and the team were good at keeping on top of the maintenance of the house and any problems we encountered were always dealt with efficiently and professionally. I am only leaving this agency as I have finished my degree, however I would recommend SJ Properties to any student moving to Brighton if you are wanting to live at ease. University is stressful enough without having to stress about your house, so get with an agency that really care and will help you live at ease!

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